Ka Kā Wā is pleased to offer shipping across New Zealand.Standard Shipping:

Standard Shipping:
We provide standard shipping on all orders at a flat rate of $10.00 NZD. Deliveries are made through a trusted courier service for overnight shipping are $15.00 NZD.
‍Free Shipping:
Enjoy free shipping on orders over $200.00 NZD
‍Packaging:
Your chocolates are packed with care to ensure they arrive in perfect condition, regardless of the weather.

Experience Ka Kā Wā from anywhere in the world.

Availability: We ship internationally to select countries. Please check our list of serviced countries at checkout.
‍Shipping Costs: International shipping rates vary based on destination and package weight.
‍Customs and Import Fees: Be aware that international orders may incur additional customs or import duty fees depending on the destination country.

Expected Delivery Schedule
Within New Zealand: Standard orders typically arrive within 3-5 business days.
‍International Orders: Delivery times vary by location but generally take between 7-14 business days. Note that these timeframes may be affected by customs processing in the destination country.

Understanding International Costs
Responsibility: Duties and taxes for international shipments are the responsibility of the recipient.
‍Estimation: While we can't provide an exact amount, we recommend consulting your local customs office for any potential extra charges.

Securing Your Order
Coverage: All shipped orders are insured to protect against damage or loss during transit.
‍Claims Process: If your order arrives damaged or doesn't arrive within the expected timeframe, please contact us immediately for assistance.

Addressing Shipping Errors
Accuracy is Key: Please ensure your shipping address is correct at the time of order placement. Ka Kā Wā is not responsible for orders shipped to incorrect addresses provided by the customer.
‍Address Changes: If you need to change the shipping address after your order has been placed, contact us as soon as possible. We cannot guarantee changes can be made once the order is in transit.